Understanding Your PhotoBiz Notification Emails

Your PhotoBiz account sends email notifications for things like form submissions, client gallery orders, and appointment bookings. These emails help you stay on top of your business activity!

Keep Your Notifications Organized

To make it easier to recognize these emails, you can save the PhotoBiz Notification Server email as a contact in your email account. This address is:

emailsupport@mailbiz1.photobiz.com

⚠️ IMPORTANT:

Be careful not to save one of your client’s inquiry emails as a contact by mistake. If you do, it can make all your PhotoBiz notifications look like they’re coming from that one client—confusing, right?

HOW TO FIX THIS

If your notification emails are showing up with the wrong name, here’s what to do:

STEP ONE

Log in to your email account

STEP TWO

Go to your list of contacts or address book

STEP THREE

Search for emailsupport@mailbiz1.photobiz.com

STEP FOUR

If it’s saved under a client’s name, simply delete that contact

That’s it! Now your PhotoBiz notifications will display correctly again.