🧰 Getting Started with Forms & Contacts in PhotoBiz

Every PhotoBiz account comes equipped with the Forms and Contacts tools — and they start working for you right away!

By default, your website includes a Contact Form with standard fields. When someone submits that form, a contact entry is automatically created for you. 📨

But there's so much more you can do with Forms & Contacts to engage customers and grow your business. Here’s how to make the most of these powerful tools:

✅ Create More Forms to Engage Your Visitors

The first step? Create more forms! Forms encourage interaction and help you learn more about your potential customers.

💡 Need ideas? Check Out 5 Forms Every Website Needs

✨ Customize the User Experience

Once you’ve created your forms, think about what happens after someone submits them.

• ✉️ Send a customized thank-you email
  Turn on the “thank you” message setting and personalize it based on what the form is for.
  ➕ Use the HTML editor to add videos, links, or custom content.

• 🔗 Redirect to a custom confirmation page
  Use the confirmation page URL setting to send users to a hidden page, a downloadable PDF, or any other helpful link after they submit the form.

👉 Learn more about customizing form responses

🏷️ Use Tags to Stay Organized

Form tags let you categorize the contacts created from each form. This is a super useful way to group contacts by interest, lead type, or service category.

For example, tag one form as “Weddings” and another as “Mini Sessions” to keep those leads organized.

📘 Learn how to use tags here
📘 Learn more about organizing sales leads

👨‍👩‍👧‍👦 Connect Family & Friends

The Friends + Family tool lets you link related contacts together. This is perfect for organizing wedding clients — connect the bride, groom, parents, etc.

This makes communication easier and keeps your contact records more connected.

📘 Learn how to use the Friends + Family tool