How Can I Process a Refund?
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May 02, 2025
By PhotoBiz Knowledge Base
How to Issue a Refund for Credit/Debit Card Payments
PhotoBiz makes it easy to accept credit and debit card payments through features like Client Galleries, Scheduling, Invoicing, Forms, and ECommerce.
If you ever need to refund a payment, you’ll do that through the merchant account that processed the original transaction (not inside PhotoBiz).
💡 Where Do I Refund a Payment?
Just log into the payment provider you’re using—then follow their steps to issue a refund.
Here are some helpful links to get you started:
🔐 Need Help With Your Merchant Account?
PhotoBiz connects with your payment provider, but we don’t have access to your transactions or account details. For anything account-specific—like refund timing, fees, or troubleshooting—please reach out to your merchant’s support team directly.