How to Refund a Payment Made Through a PhotoBiz Form

If you’ve received a payment through a PhotoBiz Form using a credit or debit card, great news—you’re already set up with a merchant account to process those payments.

If you need to issue a refund, you’ll do that directly through your merchant account (not inside PhotoBiz). That’s because PhotoBiz doesn’t store or process your client’s payment details—we simply connect with your payment provider to make it all work smoothly.

💳 How to Process a Refund

Click your merchant below to see step-by-step instructions on issuing a refund:

• Processing a Refund With Stripe

• Processing a Refund With Square

• Processing a Refund With Paypal

• Processing a Refund with Authorize.net

• Processing a Refund with PayJunction

• Processing a Refund with iTransact

🔐 Need Help With Your Merchant Account?

Since your payments are handled through your merchant directly, PhotoBiz doesn’t have access to your transaction or account details. If you have specific questions (like tracking a refund or updating your account), we recommend contacting your merchant’s support team.

And of course, if you’re unsure where to go or need a little guidance, our Passionate Support team is always happy to help point you in the right direction!