How Can I See If Marketing Emails Bounced Back?
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May 01, 2025
By PhotoBiz Knowledge Base
How to View Bounced Emails in Your PhotoBiz Email Campaigns
With your PhotoBiz Website Package, you can send Email Marketing campaigns and track how your contacts interact with them. The Tracking section shows important stats like:
- Contacts
- Opens
- Clicks
- Unsubscribed
- Bounced
Bounced means an email couldn’t be delivered and was rejected by the recipient’s email server. This can happen for reasons like an invalid email address, a full inbox, or temporary server issues.
This guide will show you how to check for bounced emails in your campaign reports.
💡 Important:
Contacts with bounced emails will be excluded from future campaigns unless you remove the bounced flag from their contact record. This helps maintain our server's reputation and ensures your emails get delivered successfully.
Learn More: How To Remove Email Addresses From Your Bounced List
STEP ONE
Log in to your PhotoBiz account and click MARKETING from the left-hand menu.
STEP TWO
At the top of the Marketing panel, click on TRACKING.
STEP THREE
Make sure EMAIL CAMPAIGNS is selected from the dropdown menu, then click RUN SEARCH.
STEP FOUR
Find the campaign you'd like to review and click on its name.
STEP FIVE
Click the BOUNCED tab to see which email addresses were marked as non-deliverable.
You’ll now see a list of all the email addresses that bounced for that campaign.
If needed, you can go to your Contacts tool to update or remove those addresses from your list.