How can I select a certain group of contacts to send a campaign to?
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03/30/2026
By PhotoBiz Knowledge Base
How to Select Contacts for an Email Marketing Campaign in PhotoBiz
Overview
PhotoBiz Email Marketing is included with your Website Package and allows you to send up to 10,000 marketing emails per month at no additional cost. When sending a campaign, you can choose exactly who receives your email by selecting specific groups of contacts. This helps you target the right audience and improve engagement.
In this guide, you will learn how to choose your recipients using contact filters such as All Contacts, Type, Tag, or Custom selections. By the end, you will be able to confidently control who receives your email campaigns.
IMPORTANT NOTE
Contacts who have unsubscribed or whose email address has previously bounced will automatically be excluded from all email marketing campaigns. No additional action is required to remove them.
STEP ONE
Log into your PhotoBiz account and click on MARKETING in the left-side menu. This will open your Email Marketing dashboard.
STEP TWO
Click on the name of the email marketing campaign you want to send. This will open the campaign builder.
STEP THREE
In the upper-right corner of the campaign builder, click the SEND button. This opens the contact selection screen on the right side.
FINAL STEP
Choose the contacts you want to send your campaign to using the available selection options. After making your selections, click CONTINUE to move forward to the sending screen.
Contact Selection Options
You can choose who receives your email campaign using the following options:
ALL CONTACTS
- Sends the campaign to every contact in your account
- Includes contacts from forms, scheduler, orders, client galleries, and imported CSV files
- Requires enough available emails in your monthly limit to complete the send
SELECT CONTACTS BY TYPE
- Allows you to target contacts based on their category:
- Leads (submitted a form)
- Clients (made a purchase)
- Vendors (manually assigned or edited)
- You can select one or multiple types
SELECT CONTACTS BY TAG
- Sends to contacts that have specific tags applied
- Useful for targeting segmented groups like sessions, interests, or campaigns
- Tags are managed within your Contacts tool
For more information about tags, check out the guides linked below:
How To Tag Forms
How To Tag Contacts
SELECT CONTACTS CUSTOM
- Lets you manually add individual recipients
- You can:
- Search for an existing contact by name or email
- Enter a new email address not currently in your contacts
Excluding Contacts
You can also exclude specific contacts from your campaign:
- No Exclusions: Sends to all selected recipients
- By Type: Exclude Leads, Clients, or Vendors
- By Tag: Exclude contacts with specific tags
Additional Notes
- Contact types can be updated at any time within the Contacts tool
- Tags are a powerful way to organize and target specific audiences
- Combining inclusion and exclusion filters allows for highly targeted campaigns