How to Add Users to Your PhotoBiz Account

The Users feature in PhotoBiz allows you to securely give other people access to your account without sharing your login information. You can add team members, assistants, vendors, or PhotoBiz Support as users and control exactly what they can access. This keeps your account secure while still allowing others to help manage your website, galleries, emails, or billing when needed.

This guide walks you through how to add a new user and assign permissions.

Why Use the Users Feature?

Adding users allows you to collaborate safely and efficiently. It is also the recommended way to allow the PhotoBiz Support Team to assist with your account without sharing your email, password, or PIN. You can limit access, adjust permissions at any time, and remove users once help is no longer needed.

STEP ONE

Log in to your PhotoBiz account and click MY ACCOUNT in the left-hand menu.

STEP TWO

At the top of the page, click on the USERS tab.

STEP THREE

Click the NEW USER button to begin adding someone new.

STEP FOUR

Fill out the User Information for the person you're adding:

• First Name
  
  
• Last Name
  
  
• Email Address (Note: This must be a unique email not already in use for another PhotoBiz or Zibster login)
  
  
• Two-Factor Authentication Phone – This should be their cell phone number so they can receive a login verification code.

Set Their Permissions

You’ll see a few options to control what your user can do:

• Permissions – Choose what areas of your account they can access (website tools, email marketing, client galleries, etc.)
  
  
• Allow Account Purchases – Decide if they can buy Pro Services or upgrades.
  
  
• Allow My Account Section Access – Choose if they can update billing info, users, and account details.

Once you're ready, click CREATE USER to finish.

After you've created your user, the profile will be listed in the USERS & PERMISSIONS section of the control panel similar to the screenshot below.

What Happens Next?

After you've added them:

• The new user will appear under Users & Permissions in your account.
  
  
• They’ll receive an email with a temporary password.
  
  
• When they log in for the first time, they’ll be asked to set their own password and 4-digit PIN.
  
  
• Their access will match the permissions you set.

Why This Is Helpful

Adding users lets your team help manage your business, securely and efficiently. Whether you want help with emails, client galleries, or orders, you’re always in control of who can access what.