Using Your PhotoBiz Mailbox with Gmail

If you have a PhotoBiz Mailbox email address but prefer using Gmail to manage your email, this guide will show you how to:

• Receive PhotoBiz emails in Gmail using forwarding

• Send emails from Gmail using your PhotoBiz email address

In this example, we’ll use support@photobizlovesme.com. Be sure to substitute your own PhotoBiz email address and password when following the steps.

IMPORTANT: Gmail Changes (January 2026)

Google discontinued support for:

• Gmailify

• Checking third-party email accounts using POP3

Because of this change, Gmail can no longer pull email directly from your PhotoBiz Mailbox.

What still works:

• Forwarding email from PhotoBiz → Gmail

• Sending mail from Gmail using your PhotoBiz address (SMTP)

This guide reflects the current supported setup.

Please Note: Google/Gmail discontinued support of Gmailfy and checking 3rd party mail using POP3 in January 2026. Google allows you to forward email from one mailbox to your Gmail or use the Gmail app for mobile to continue to check 3rd party mailboxes. 

PART ONE

Forward Your PhotoBiz Mailbox Emails to Gmail

To receive your PhotoBiz emails in Gmail, you’ll set up forwarding inside your PhotoBiz Mailbox.

STEP ONE

Log into your PhotoBiz Mailbox

1. Go to https://mailbox.photobiz.com

2. Log in using your PhotoBiz email address and password

STEP TWO

On the upper right side of your Mailbox, click the Settings icon

Choose Incoming Email and then Forwarding.

STEP THREE

Enable forwarding to Gmail

1. Enter your Gmail email address

2. Choose whether to:

   • Keep a copy of emails in your PhotoBiz Mailbox (recommended)

3. Save your changes

Your PhotoBiz Mailbox emails will now automatically arrive in Gmail.

Important Note: Mailbox will automatically forward email to a maximum of 4 other addresses. Settings can take 5-10 minutes to take effect.

PART TWO

Send Emails from Gmail Using Your PhotoBiz Address (Optional)

You can reply to messages or send new emails from Gmail using your PhotoBiz email address.

STEP FOUR

Open Gmail and go to Settings

Log into your Gmail account. Click the ⚙️ gear icon in the top right, then click "See all settings."

STEP FIVE

Go to the "Accounts and Import" tab
At the top of the settings page, click on "Accounts and Import."

STEP SIX

Start the send-from setup
Choose "Yes, I want to be able to send mail as...", then click Next Step.

STEP SEVEN

Enter your name and settings
In the Name field, enter how you want your name to appear in emails (ex: "Jane Doe" or "Studio Manager").

• If this is your email: ✅ Leave "Treat as an alias" checked.
• If you’re sending on behalf of someone else: ❌ Uncheck "Treat as an alias".

You can also click the link to "Specify a different 'reply-to' address" and enter your PhotoBiz email again, then click Next Step.

If you're unsure, you can learn more about Gmail Aliases here.

STEP EIGHT

Enter your SMTP details

Fill in the fields as follows:

• SMTP Server: secure.emailsrvr.com
• Port: 465
• Username: your PhotoBiz email address
• Password: your PhotoBiz email password
• ✅ Secured connection using SSL

Click "Add Account."

IMPORTANT: The next step will send you a confirmation email that contains a clickable link OR a verification code. You'll need to log into your PhotoBiz Mailbox to either click the link OR copy/paste the code. Be sure to open another browser window to complete the next step.

STEP NINE

Verify the setup with Gmail

Gmail will send a verification email to your PhotoBiz Mailbox address. To find it:

• Go to mailbox.photobiz.com
• Log in with your PhotoBiz email and password

• Open the email from Gmail and either:

• Click the verification link
• OR copy the code and return to Gmail

STEP TEN

Enter your confirmation code

Back in Gmail, either click the link from the email or paste the code in the field provided, then click Verify.

You’re now set to send emails through Gmail using your PhotoBiz address!

Your PhotoBiz Mailbox email address will now show in a drop-down menu in your outbound emails from webmail giving the option to send.

STEP ELEVEN

Set Gmail to reply from the same address
Back in the Accounts and Import section of Gmail Settings, find:

➡️ "When replying to a message"
Select "Reply from the same address the message was sent to" to keep things consistent when replying.

You’re all set!

You can now send and receive emails through Gmail using your PhotoBiz Mailbox email address.