Ensuring PhotoBiz Emails Reach Your Inbox (Yahoo Mail)

PhotoBiz sends important notification emails based on the products and tools you use in your account, including:

• Two-Factor Authentication codes (if email is your selected method)
• Billing and membership updates
• Form submissions
• Online store order notifications
• Appointment confirmations
• Client gallery comments and favorites
• Blog post comments
• Conversations and message replies

If you’re using a Yahoo Mail address and aren’t receiving PhotoBiz emails—or if they’re landing in your spam or junk folder—follow the steps below to help ensure our messages are delivered directly to your inbox.

Important Note: PhotoBiz is not affiliated with Yahoo. For help with Yahoo or Yahoo Mail products, please contact Yahoo support directly. 

STEP ONE

Log into your Yahoo Mail account and click Settings in the top right corner.

STEP TWO

Click on More Settings.

STEP THREE

Click on Filters in the left-hand menu.

STEP FOUR

Click Add new filters.

STEP FIVE

Create your filter with the following settings:

• Filter Name: PhotoBiz Notifications
• From: Contains → emailsupport@mailbiz1.photobiz.com
• To/CC: Leave as is
• Subject: Leave as is
• Body: Leave as is
• Choose a folder to move to: Leave "Select folder" blank and type Inbox

Click Save to apply the filter.

FINAL STEP

Send a test submission through one of your PhotoBiz forms that sends notifications to your Yahoo email address. Check your Inbox to confirm the filter is working.