How to Set Up Zelle as a Payment Option in PhotoBiz ECommerce

Overview

PhotoBiz ECommerce allows you to accept payments through both online merchant accounts and offline payment methods like Zelle. Setting up Zelle gives your clients the option to complete checkout on your website or in Client Galleries, then send payment directly to your Zelle account. This is a useful option for photographers who prefer bank-to-bank transfers instead of card processing. By the end of this guide, you will have Zelle set up as a payment option available at checkout.

Prerequisites

Before setting up Zelle, make sure:

• You have an active Zelle account connected to your bank
• You understand that Zelle payments are handled outside of PhotoBiz
• You are prepared to manually update order payment statuses after receiving payment

STEP ONE

Log into your PhotoBiz account and click on ECOMMERCE from the left-hand menu.

STEP TWO

At the top of your ECommerce dashboard, hover over PAYMENT, then click MERCHANTS from the dropdown menu. This takes you to the section where you manage all payment methods.

STEP THREE

Click the NEW MERCHANT button to create a new payment method.

FINAL STEP

From the merchant type dropdown, select OFFLINE PAYMENT.

Enter a clear payment name such as Pay with Zelle so customers understand the option at checkout.

In the Special Instructions field, explain exactly how clients should send payment through Zelle, including your phone number or email associated with your Zelle account.

In the Thank You Message field, include a reminder that their order will be processed after payment is received.

Click ADD MERCHANT to save your new payment option.

Once saved, Zelle will appear as a payment option during checkout alongside any other payment methods you have enabled.

Once added, Zelle will appear as a payment choice at checkout along with any other payment methods you’ve enabled.

Additional Options or Helpful Notes

• Zelle does not process credit or debit card payments. It only supports direct bank transfers between Zelle accounts
• Both you and your client must have Zelle accounts to complete payment
• PhotoBiz does not process or track Zelle transactions 

Order Status and Fulfillment

• Orders paid via Zelle will appear as Pending in your dashboard
• You must manually mark the order as Paid after receiving the Zelle payment
• Digital downloads and product fulfillment will not be available to the client until the order is marked as Paid 

External Support

• PhotoBiz is not affiliated with Zelle
• For questions about Zelle functionality, limits, or fees, contact Zelle directly