How to Set Up Spam Protection in PhotoBiz

Overview

PhotoBiz includes built-in spam protection tools to help keep unwanted submissions off your website forms. These settings allow you to block suspicious activity, filter specific content, and improve overall form security.

In this guide, you will learn how to access your Spam Protection settings, enable Google reCAPTCHA, and configure additional options to reduce spam. By the end, your forms will be better protected and easier to manage.

STEP ONE

Log into your PhotoBiz account and click MY ACCOUNT from the left-side menu. This will open your account settings where you can manage your security options.

STEP TWO

At the top of the My Account page, hover over SETTINGS and click SPAM PROTECTION from the dropdown menu. This will open your Spam Protection settings where all available options are located.

STEP THREE

At the top of the Spam Protection page, review your Google reCAPTCHA settings. If reCAPTCHA is not enabled, turn it on to help automatically block bots and spam submissions before they reach your forms.

If you are seeing an increase in spam submissions with random letters and numbers, enabling reCAPTCHA is the most effective way to reduce this type of activity.

If you are still receiving spam after enabling reCAPTCHA, you can increase your security level in your Google reCAPTCHA settings.
See: How to Adjust Security Preferences in Google reCAPTCHA

STEP FOUR

Scroll to the Spam Policy Settings section. This section allows you to control how spam is filtered and blocked from your form submissions.

Use these settings to block unwanted submissions based on email addresses, domains, IP addresses, or specific words. Be careful when using broad filters, as blocking common domains or words may prevent legitimate clients from submitting your forms.

FINAL STEP

Review the Additional Spam Protection Options section and adjust any settings that fit your workflow. Once complete, your spam protection settings will be active and helping reduce unwanted submissions across your website forms.

You should now see fewer spam entries coming through your forms.

Additional Options or Helpful Notes

Spam Policy Settings

• Blocked Domains & Email Addresses
  Stop submissions from specific email addresses or entire domains.
  Avoid blocking common domains like gmail.com, as this will prevent real clients from contacting you.
• Blacklisted IP Addresses
  Block submissions from specific IP addresses known for spam activity.
• Restricted Words List
  Block submissions that include certain words or phrases.
  Examples include terms like casino, lottery, or bitcoin.

Tip: If Google reCAPTCHA is enabled, you may not need to use many manual filters unless spam continues.

Recommended Setup

• Enable Google reCAPTCHA first
• Only add manual filters if spam continues
• Avoid broad restrictions unless necessary

ADDITIONAL SPAM PROTECTION OPTIONS

You can also customize a few more settings:

• GDPR Policy Checkbox Label
  Customize the text for your GDPR compliance checkbox on forms.

• Backup Privacy Policy
  Store a backup copy of your Privacy Policy here for quick access.

• Marketing Emails Opt-in
  Allow users to opt in to receive marketing emails when they submit forms.

By managing these settings, you can reduce spam and improve the security of your website forms.

Troubleshooting or FAQs

Why am I receiving spam submissions with random letters and numbers?

This type of spam is typically generated by bots attempting to submit forms automatically. Enabling Google reCAPTCHA is the most effective way to prevent these submissions.

If the issue continues, increase your reCAPTCHA security level or add targeted filters in your Spam Policy settings.

Why are clients seeing errors when submitting my form?

Some spam protection settings can block legitimate submissions. This may happen if:

• The client’s email or domain is blocked
• Their IP address is listed in your Blacklisted IPs
• The submission contains a word in your Restricted Words list

If a client reports an error, review your Spam Policy settings and remove or adjust any filters that may be too restrictive.

For a full list of error codes and how to fix them, see:
My Form Has an Error — How Do I Fix It?