Tips to Improve Email Deliverability for Email Marketing Campaigns

Overview

If your clients are not receiving your email marketing campaigns, it can be frustrating. In most cases, your emails are not blocked but are being filtered into spam or junk folders. This article explains why that happens and what you can do to improve deliverability. By following these best practices, you can increase the chances of your emails reaching your clients’ inboxes.

Important: DNS Settings & PhotoBiz Marketing Emails

You do not need to add or update any DNS records for PhotoBiz marketing emails or client gallery notifications.

This includes:

• SPF records
• DKIM records
• DMARC records

PhotoBiz sends these emails through our own email servers, and we handle all required authentication and delivery settings automatically.

Your domain’s DNS settings only apply to your personal or business email provider, such as PhotoBiz Mailbox or Google Workspace. They do not affect emails sent through PhotoBiz Email Marketing.

Ask Clients to Save Your Email Address

One of the most effective ways to improve email delivery is to ask your clients to add your email address to their contacts or safe sender list.

This tells their email provider that your messages are trusted and should be delivered to the inbox instead of spam.

A simple way to do this is to include a short note in your welcome email asking clients to save your email address.

Understand That Some Email Providers Use Stricter Filters

Some organizations use advanced email filtering systems that automatically block or filter marketing emails. This is common with:

• Universities
• Banks and financial institutions
• Law Enforcement agencies
• Government agencies
• Large corporations

In these cases, emails may be filtered or blocked even when everything is set up correctly.

These filters are controlled by the recipient’s organization and cannot be changed from your PhotoBiz account.

Create Clear and Professional Email Content

Email providers analyze your content when deciding whether to deliver your message to the inbox or spam.

To improve delivery:

• Keep your message clear and focused
• Avoid using too many links or images
• Use natural, descriptive subject lines instead of ALL CAPS or overly promotional wording
• Maintain a balanced mix of text and images

Simple, professional emails are more likely to reach the inbox.

Send Targeted Campaigns Instead of One Large Send

Sending emails to smaller, more relevant groups can improve engagement and deliverability.

When clients open and interact with your emails, it signals to email providers that your messages are valuable and trustworthy.

You can segment your audience based on:

• Session type
• Client interests
• Past engagement

This helps you send more relevant content and build a stronger sender reputation over time.

Let PhotoBiz Handle List Protection

PhotoBiz automatically maintains your email list by removing:

• Invalid email addresses
• Bounced emails
• Unsubscribed contacts

This helps protect your sender reputation and ensures your campaigns are sent to a clean, healthy list.

Send Test Emails Before Large Campaigns

Before sending a campaign, send test emails to yourself or a few trusted contacts.

Try different email providers like Gmail, Outlook, and Yahoo to see how your email appears and where it lands.

This helps you identify potential issues before sending to your full list.

Use a Backup Communication Method When Needed

Even when everything is set up correctly, some emails may still be filtered into spam.

If your message is time-sensitive, consider following up using another method such as text message or social media. You can ask clients to check their inbox or spam folder to make sure they received your email.

Troubleshooting or FAQs

Why did some clients receive my email and others did not?

Different email providers use different filtering rules. If only some clients did not receive your email, it is usually due to how their provider handled the message.

Why do emails to universities or businesses fail more often?

These organizations often use strict security systems that automatically block or filter marketing emails. This is normal and cannot be controlled from your PhotoBiz account.

Does PhotoBiz remove bad email addresses automatically?

Yes. PhotoBiz automatically removes invalid, bounced, and unsubscribed email addresses to help maintain strong deliverability.

Can I guarantee my emails will never go to spam?

No email platform can guarantee inbox delivery. However, following best practices like sending relevant content, encouraging clients to save your email, and maintaining a clean list will significantly improve your results.

Final Tip

Improving email deliverability is about building trust with your audience over time.

Focus on sending relevant, professional content to engaged clients, and encourage them to save your email address. With consistent best practices, your emails are much more likely to reach the inbox.